STRESS, STRATEGY TO BEAT STRESS & MOTIVATE STRESSED PERSONNEL
Stress is equivalent to tension/pressure caused by emotional strain. It is an adverse reaction of people because of excessive pressure or demand placed on them. It arises when people feel they can not cope.
The strategy for coping with stress affected personnel consists of three steps:-
1) Identify stress affected personnel-- They may be identified by their physical behavioral effect such as
a) Chronic worry or anxiety
b) Inability to relax
c) Problems with sleep
d) Emotional instability demonstrated by aggression/uncontrolled anger
e) nervousness
f) Physical disorder like high blood pressure/ digestive problem
g) Uncooperative attitude
h) Addiction to smoking/ alcohol
i) Such individual may have a reduced morale and commitment to work
j) Poor judgement and poor relationship with colleagues
2) Identification of the problem -- (STRESSORS) Stress may be due to following reasons
a) Excessive workload without break
b) Time pressure for work completion
c) Insecure jobs/ work condition
d) Monotony
e) Lack of worker friendly supervision
f) Continuous friction between superior and subordinate
g) Stagnation e.g. lack of career advancement
h) Poor working condition, interpersonal conflict
i) Personal problem i.e. family, friend etc
3) Coping with stress--
a) Efforts to increase physical and mental preparedness for coping. Release of emotional tension through yoga, meditation, physical exercise etc
b) Creative diversions for emotional enrichment by music, theater etc
c) Counseling -- Counseling of employee is necessary. Give courage/ conviction to boldly face problems. Show open and understanding attitude towards what people have to say about work pressure
d) Re orientation -- Encouraging internal change in mind set to be realistic in goals/ values
e) Effective communication -- Regular communication with friends, colleagues and family helps to reduce stress.
f) Job rotation -- Jobs to be rotated among personnel to bring out them from monotonousness
g) Source of problem to be addressed and problems to be dealt confidentially.
MOTIVATION:- Stressed personnel can be motivated through--
1) Feeling of loyalty -- Creating greater trust, better communication and sharing problem. The sense of belonging will motivate the person as team
2) By understanding needs and attending to crew grievances and by presenting a conductive working environment, personnel are motivated to put their best
3) Recognition and reward for a job will serve to motivate personnel to work harder.
4) Effective planning to ensure adequate rest hours will ensure maximum utilization of personnel
5) Jobs to be moved among personnel. More responsibility to be given to personnel to prevent the drudgery and boredom associated with repetitive work
6) A conductive atmosphere free from harassment, discrimination and partiality and with adequate control measures against physical hazard serves to maximize employee participation.
The strategy for coping with stress affected personnel consists of three steps:-
1) Identify stress affected personnel-- They may be identified by their physical behavioral effect such as
a) Chronic worry or anxiety
b) Inability to relax
c) Problems with sleep
d) Emotional instability demonstrated by aggression/uncontrolled anger
e) nervousness
f) Physical disorder like high blood pressure/ digestive problem
g) Uncooperative attitude
h) Addiction to smoking/ alcohol
i) Such individual may have a reduced morale and commitment to work
j) Poor judgement and poor relationship with colleagues
2) Identification of the problem -- (STRESSORS) Stress may be due to following reasons
a) Excessive workload without break
b) Time pressure for work completion
c) Insecure jobs/ work condition
d) Monotony
e) Lack of worker friendly supervision
f) Continuous friction between superior and subordinate
g) Stagnation e.g. lack of career advancement
h) Poor working condition, interpersonal conflict
i) Personal problem i.e. family, friend etc
3) Coping with stress--
a) Efforts to increase physical and mental preparedness for coping. Release of emotional tension through yoga, meditation, physical exercise etc
b) Creative diversions for emotional enrichment by music, theater etc
c) Counseling -- Counseling of employee is necessary. Give courage/ conviction to boldly face problems. Show open and understanding attitude towards what people have to say about work pressure
d) Re orientation -- Encouraging internal change in mind set to be realistic in goals/ values
e) Effective communication -- Regular communication with friends, colleagues and family helps to reduce stress.
f) Job rotation -- Jobs to be rotated among personnel to bring out them from monotonousness
g) Source of problem to be addressed and problems to be dealt confidentially.
MOTIVATION:- Stressed personnel can be motivated through--
1) Feeling of loyalty -- Creating greater trust, better communication and sharing problem. The sense of belonging will motivate the person as team
2) By understanding needs and attending to crew grievances and by presenting a conductive working environment, personnel are motivated to put their best
3) Recognition and reward for a job will serve to motivate personnel to work harder.
4) Effective planning to ensure adequate rest hours will ensure maximum utilization of personnel
5) Jobs to be moved among personnel. More responsibility to be given to personnel to prevent the drudgery and boredom associated with repetitive work
6) A conductive atmosphere free from harassment, discrimination and partiality and with adequate control measures against physical hazard serves to maximize employee participation.
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